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Sports Direct rated lowest in customer satisfaction survey

The retailer was criticised for its after sales service and product guarantees in the survey of 10,000 shoppers.

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Don’t trust caller ID on phones, says Ofcom

The service should not be used as a means of verifying identity in the battle against fraud, Ofcom says.

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‘Urban flight’ raises house prices in villages

Property values in less densely-populated areas have risen faster than elsewhere, the Resolution Foundation says.

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India Covid: Why Indian bosses overseas are sending aid

Why overseas Indian bosses are sending oxygen and medical supplies to Covid-stricken India.

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More festivals face cancellation without government aid

Over a quarter of 2021’s music festivals have been scrapped but organisers say others are under threat.

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Covid: UK clubbers return to Liverpool for trial night

Thousands return to the dance floor in Liverpool at a test event with no social distancing or masks.

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EasyJet and Virgin Atlantic call for re-opening of skies

Airlines say travel to Europe and the US is largely risk-free and easing restrictions must not be delayed.

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Covid: Teletext Holidays faces court over unpaid refunds

The competition watchdog says the firm has not paid £7m in refunds for holidays cancelled during the pandemic.

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Restaurants struggle to find staff ahead of reopening

Some venues may have to limit their opening hours after more than one in ten hospitality workers left the sector.

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Co-op to scrap plastic ‘bags for life’

The supermarket follows Morrisons in announcing it will ditch reusable plastic shopping bags.